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Name: Jake H.
Great service as always. I have an older house and have been using them for years.
We always get service from your team. Jake did a great job getting the bathroom back in order and everything in order in both bath. Courteous and helpful and appreciate that he was able to help with our tankless water heater as well!
Response from Ace Pelizon Plumbing:
Thank you so much Mr. Potter for the great review. Jake was happy to come out. Thank you for the opportunity and we look forward in servicing you when the time arises.
We have been customers for a number of years. Always pleased with the office staff and timely manner in which an appointment is made for service. The service techs are polite and respectful of the property. Answer my questions in a manner I can understand.
Response from Ace Pelizon Plumbing:
Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by our review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!
Response from Ace Pelizon Plumbing:
Thank you so much for the review. Jake was happy to Install a new Rheem Water Heater, 40 gallon natural gas. Please let us know if you have any questions. Thanks again.
Response from Ace Pelizon Plumbing:
Thank you so much for the great review. I will make sure to let Jake know how pleased you are with our services. Thanks again and please let us know if you have any questions.
The dispatched Plumber, Jake, was professional. Courteous, and highly skilled. He completed the job seamlessly. c
Response from Ace Pelizon Plumbing:
Thank you so much for the great review. We are happy to hear your hose bib is working great. please let us know if you have any question. Thanks again
Jake is very knowledgeable and informative. Has a great personality and excellent customer services. We will recommend friends and family for your plumbing services. Thank you.
Response from Ace Pelizon Plumbing:
Thank you so much Mr. Garcia for the great review. I will make sure to tell Jake how satisfied you are with our services. He was happy to use the mini Jet to clear kitchen/laundry drain line from both clean outs. Please let us know if you have any questions. Thanks again
We’ve used Ace Pelizon for many years because they have always been reliable and our most recent experience was no exception. Jake and his crew arrived at the promised time and worked with exemplary efficiency. We were kept advised of all work requiring shut-offs and the expected duration. The only delay on the four day project was due to the weather. We couldn’t be happier with the service we received.
Response from Ace Pelizon Plumbing:
Thank you so much for the awesome review. Jake was happy to re-drain your entire home. We are so pleased to hear how satisfied you are with our services. Please let us know if you have any questions. Thanks again.
Satisfied with work done
Response from Ace Pelizon Plumbing:
Thank you so much Mr. Munoz. Jake was happy to diagnose water hammer noise after sprinkler valve was install, he also secured hot and cold water lines located in garage wall. Ran sprinklers multiple times with you to verify water hammer and banging noise has stopped. Please let us know if you have any questions. Thanks again.
Response from Ace Pelizon Plumbing:
Thank you so much for the great review. We are please to hear how satisfied you are with our services. Please let us know if you have any questions.
Jake did a great job installing our sink in our half-bath. His attention to detail is unmatched! He gave us great ideas to 'dress up' a simple sink by recommending using chrome plumbing fixtures. It went from "Yeah, it's a sink" to "WOW, this is NICE!" He seems to take great pride in his work. He wants it done correctly and takes the time to make sure it is done right. No leaks! And he even cleans up afterwards! As if he wasn't there except now we have a sink where there wasn't one! Thank you Jake! You're the best!
Response from Ace Pelizon Plumbing:
Thank you so much Mrs. Curren for your kind words! We are happy to hear how pleased you are with our service we provided. I will make sure and let Jake know how happy you are with everything. We are here for you anytime you need us. Thank you for the opportunity, we look forward to seeing you again when the need arises.
Ace Pelizon Plumbing will remove existing garbage disposal on left side of sink. Will install customer supplied unit at this time. Will connect to existing waste piping under sink. Verified function and no leaks at this time.
Ace Pelizon Plumbing was called out on a drain leaking in production area. Ace Pelizon Plumbing found basket strainer, p trap leaking/disconnected. Ace Pelizon Plumbing will remove existing basket strainer and p trap. Will install new p trap and basket strainer in existing location. Tested for drainage and verified no leaks at this time.
Ace Pelizon Plumbing was called out on a Toilet not filing properly. Ace Pelizon Plumbing found out existing Toto toilet with visibly damaged flapper. Fill valve diaphragm rotten inside. Ace Pelizon Plumbing will rebuild toilet with new fill valve, flapper and supply line. Verified flush and function on site.
Ace Pelizon Plumbing was called out on a toilet not flushing properly. Ace Pelizon Plumbing found kohler toilet with flapper not connected properly. Parts Inside tank should be replaced at this time. Rebuild of Existing Toilet located in hallway. Verified flush and function after rebuild. Changed flapper in laundry room bathroom at this time as a courtesy.
Ace Pelizon Plumbing was called out on a customer supplied toilet install. Ace Pelizon Plumbing found new toilet ready for install with all necessary parts. Customer also had isolation valve to be installed. Ace Pelizon Plumbing will shut water off to fixture and remove. Will install customer supplied angle stop and restore water to system. Once toilet was removed Tech found that tile needed to be notched/removed from around flange. Prepped flange for install of toilet. Used customer supplied wax and supply line. Set and installed customer supplied comfort height round bowl toilet. Restored water to fixture and tested for proper function. Used shims to compensate for uneven tile wood floor. Caulked around base of fixture and verified flush and function while on site.
Ace Pelizon Plumbing was called out on a garbage disposal not working. Ace Pelizon Plumbing found disposal continues to jam after reset. Ace Pelizon Plumbing will remove existing disposal and install new badger 3/4 up unit. Will connect to existing waste piping. Removed tub stopper and cleaned hair build up from drain cross. This was a courtesy to customer.
Ace Pelizon Plumbing will install customer supplied circuit board and set pre existing settings for circulation. Verified with customer on site the hot water is at all fixtures. Set noritz tankless to desired heat level 115 degrees.
Ace Pelizon Plumbing was called out on a customer supplied basin not the size he wanted. Ace Pelizon Plumbing found customer would like Ace Pelizon Plumbing to order and install comparable size laundry sink at this time. Also found pressure relief valve discharging constantly. Install of 20 gallon laundry sink with drain cleaning and waste line connection to wall. Install of pressure relief valve with extension of drain line to exterior.
Ace Pelizon Plumbing was out to clear a mainline stoppage. Pulled back roots in the line. Recommend jetting if problem continues. Ace Pelizon Plumbing will run high pressure hydrojetter at 3500 psi with special root removal nozzle to thoroughly clean entire sewer line. Located roots at multiple connections between exterior front clean out and connection to city saddle. Located sagging ABS connection in front yard where 4 inch motor home dump out connects to clay sewer main. Found roots in 2 inch galvanized line adjacent to garage. House is raised foundation but line is resting In ground under house. All roots removed with hydro jetting and cabling. Shower customer on site issues and informed them that this is a temporary fix to a larger issue. Recommend redrain of original horizontal cast iron sewer piping under home out to front clean out. Recommend repair/pipe pull of clay sewer main from exterior house clean out to 4x6 clay connection at property line closest to curb.
Ace Pelizon Plumbing was called out on a hot water heater install estimate. Ace Pelizon Plumbing found existing 40 gallon water heater located in laundry room closet inside home. Existing water heater is 16 years old and has a Watts 210 valve instead of t and p. New water heater install would require T and P drain line run under home and out to exterior as per standard plumbing code. Presented (2) estimates to customer at this time. If customer approves work within 7 days Ace Pelizon Plumbing will credit $89 to approved work.
Ace Pelizon Plumbing was called out on a water hammer noise. Pelizon Plumbing found home has repipe that is not up to standard plumbing code. Ace Pelizon plumbing tested incoming pressure and verified regulator is currently reducing pressure from 82 to 50. There is a 10 lb pressure loss when fixtures are used in back house. Tech found unsecured pipes on exterior of home running along ground and up walls. Copper pipes are touching waste line on exterior. These pipes need to be secured properly. Tech found toilet in back living space not filing. Received verbal approval to rebuild while continuing diagnostic. Presented customer with price and was told service was to expensive. Finished rebuild at this time for $75 and verbalized/physically showed customer pipes not secured in areas where noise is heard. Tech found pipes unsecured in attic space/soft copper runs to fixtures not secured in ceiling or wall. Toilet functioning and water on inside of home. Customer is going to use ano
Ace Pelizon Plumbing found existing toilet has weak flush. Toilet isolation valve also leaks when turned off. Ace Pelizon plumbing will shut water off to building, remove toilet and existing isolation valve. Will install new Kohler comfort height round toilet and isolation valve. Includes new wax seal and supply line. Restored water to fixture and verified flush and function. Caulked around toilet base and removed all debris from job site. Spoke with Mary while on site and was asked to replace hose bib on exterior of unit 1238 by back door. Shut water off to home and removed existing 1/2 bib and replace with new brass valve. Restored water to system
Ace Pelizon Plumbing was called out on a shut off valve install. Ace Pelizon Plumbing found 1/4 copper line coming off valve under sink connected directly to existing refrigerator. Ace Pelizon plumbing will shut water off to system and install 1/4 brass compression valve on 1/4 copper water line serving refrigerator. Restored water and verified function of valve and no leaks at this time.
Ace Pelizon Plumbing was called out on a sprinkler valve install. Ace Pelizon Plumbing found 2 sprinklers valves needed replacement. Ace Pelizon Plumbing will shut water off to system and install (2) new sprinkler valves at this time.
Ace Pelizon Plumbing was called out on a water drip under upstairs bathroom tub/shower. Ace Pelizon Plumbing found loose waste connection attached to fiber glass tub. Found moisture around toilet closet flange. Ace Pelizon Plumbing will open ceiling 1x1 below shower/tub. Ace Pelizon Plumbing will tighten drain connections for tub. Run water flow diagnostic and verify no leaks or moisture at this time. Found water on floor between tub and shower possibly from multi uses of shower by residents. Possible that moisture on floor is saturating gap against toilet and shower linoleum Ace Pelizon Plumbing will pull and reset toilet. Includes new wax and supply line. Includes caulking around toilet. Ace Pelizon will rebuild existing shower valve with new cartridge. Mixet shower valve
Ace Pelizon Plumbing was called out on a water heater not staying lit. Ace Pelizon Plumbing found 50 gallon whirlpool water heater approximately 18 years old. Recommended replacement of heater at this time. Existing unit is not installed to current plumbing code. Install new Standard Package 50 gallon Rheem Water Heater Included 2x2 wood piece for water heater stand
Ace Pelizon Plumbing was called out on a tankless waste heater diagnostic. Ace Pelizon Plumbing found noritz tankless water heater located on exterior of home. Error code 63. Spoke with noritz customer service. Found that recirc pump board needs replaced. Noritz is going to send part directly to customer. Tech found that there is hot/cold water cross over inside home. This is most likely cause for circulation system and low hot water issue. Home owner is going to have original plumber who installed water heater and repipe home correct cross over issue. Home owner said he would contact Ace Pelizon Plumbing to install part for water heater.
Ace Pelizon Plumbing was called out on a garbage disposal not working. Ace Pelizon Plumbing found disposal unit jammed. Ace Pelizon Plumbing used wrench to unjam disposal and removed debris from disposal chamber. Ran disposal and verified function on site. *customer stated that faucet sprayer connection was loose and leaking prior to techs arrival. On site contact had tightened sprayer head and leak stopped. Tech found that dishwasher air gap disposal connection loose with on band. Ace Pelizon plumbing installed band on air gap hose under sink as a courtesy.
Ace Pelizon Plumbing was called out on a shower valve leaking. Ace Pelizon Plumbing found customer had attempted rebuild of mixet shower valve prior to techs arrival. Water off to home upon arrival and shower cartridge partially removed. Ace Pelizon plumbing will remove existing shower cartridge and rebuild with new mixet cartridge. Will restore water to system and verify no leaks at this time. Customer on site verified no leak where he previously noticed it. I informed him that he should continue to monitor area and that any call back for water in this area would be a separate charge. Possible issue with drain.
Ace Pelizon Plumbing was called out on a leak under kitchen sink. Ace Pelizon Plumbing found garbage disposal leaking under sink from bottom side. Ace Pelizon plumbing will replace existing disposal with new 3/4 badger disposal.
Ace Pelizon Plumbing was called out on a toilet rebuild with customer supplied fill valve and low pressure on bathroom faucets. Ace Pelizon Plumbing found customer had fill valve ready for install on hallway bathroom toilet. Faucets clogged in aerators. Spoke with customer that it is recommended to flush tankless water heater on a yearly basis. Ace Pelizon plumbing will install customer supplied fillvalve and restore water to fixture. Verified flush and function. Removed and cleaned recessed aerators on bathroom faucets. Ace Pelizon plumbing will isolate and flush tankless water heater located in laundry room.
Ace Pelizon Plumbing was called out on a customer supplied toilet install. Ace Pelizon Plumbing found customer has (2) Toto toilets (1) signal piece and (1) two piece. Both isolation valves are 1/4 turn and function properly Ace Pelizon Plumbing Will shut water off to fixtures and drain/remove. Will visually check closet flanges and prep for install of new toilets. Ace Pelizon Plumbing Will install (2) new customer supplied toilets, restore water to fixtures and verify flush and function at this time
Ace Pelizon Plumbing was called out on a wide spread faucet install. Ace Pelizon Plumbing found customer has (2) wide spread faucets for tech to install in master bathroom. Ace Pelizon plumbing will shut water off to existing fixtures. Will remove (2) existing wide spread faucets and prep sink deck for install. Found that customer supplied faucets have built in supply line with 3/8 connection. Ace Pelizon plumbing will shut water off to home and replace (4) shut off valves in master bathroom. Installed (2) new faucets, (4) isolation valves and adjusted tub stopper that was tilted sideways and not sealing. Restored water to home and verified function of fixtures.
Ace Pelizon Plumbing was called out on a shower stoppage. Ace Pelizon Plumbing found downstairs shower clogged when running water. Ace Pelizon will cable and clear shower drain. Will fill basin and verify flow at this time. Cleaned area and verified cracks in drain pan are not leaking at this time.
Ace Pelizon Plumbing was called out on a request to excavate and cap hose bib line in ground. Ace Pelizon Plumbing found wall of bamboo buried on top of (3) hose bibs coming out of the ground. Ace Pelizon plumbing will excavate area around active water lines for hose bib and irrigation system lines. Will expose connection and cap line at customer request. *customer is having bamboo removed and stump ground* Unknown extent of excavation required. Found that first hose bib is connected to a 90 and not a tee. This is not the location to cap hose bib line in planter. Tech found 1 inch gate style irrigation shut off valve located in back yard close to water service riser. Will excavate and install new 1 inch ball valve for irrigation system in this location. Requires water shut down to property at meter. Ace Pelizon Plumbing will restore water to system and verify no leaks at his time. Will also verify that hose bibs and irrigation valves in planter no longer have water when new
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